

If you aren’t the winning bidder, the hold is released from your credit card at the conclusion of the auction. The hold is for 4.5% of your initial bid amount, with a minimum of $225 and a maximum of $4,500. Why do you place a hold on my credit card when I bid? We place a hold on your credit card when you bid in order to account for the possibility that you may have to pay the buyer’s fee, should you end up as the winning bidder. I've additionally included the two relevant FAQ entries related to credit card holds for bidders. The email we sent you this morning included a screenshot of the credit card processor's page showing the hold had been released. As outlined in our multi-step bidding process and FAQs, these holds are released as soon as the auction concludes. Hi Mike, Our support team sent you an email this morning regarding the hold we placed on your credit card when you placed a bid on an X5 we had listed. Again, we want to reiterate that your comment was not moderated due to the mention of the theft recovery - your comment fell outside of our community guidelines of being polite and respectful.
#Cars and bid free
We include the Carfax history report free of charge for bidders to review.

If you have any further questions about our community guidelines or your comments, feel free to contact us at Edit: upon further review, the A8 you commented on disclosed a theft and recovery in 2012 on the Carfax history report. If you ever have a concern about a vehicle live on the site, we invite you to email our team at with information about your concerns and they will be dealt with accordingly. Our writing team presents vehicles for auction accurately and fairly given the information we have available. To be clear, our moderation team does not require that all comments are supportive of the vehicle being auctioned, but we do require that all comments are polite and respectful - not inciting argument. This comment was focused on the vehicle at hand, though did not provide evidentiary support for the fact that the vehicle has a theft record. Please note that your original comment stating that the vehicle was a theft recovery has not been removed. Our team moderated your second comment as it fell outside our community standards of being polite, respectful, and focused on the vehicle at hand.

We have updated our response to your previous review, which is also copied below. The Carfax does indicate a theft and recovery in 2012 but does not flag it as a title issue or brand. Hi Shahin, We apologize for the incorrect messaging in our previous response.
